What is YRE Central?

Your Real Estate Central (YRE Central for short) is a business process outsourcing (BPO) service delivered by our team of property and accounting experts. One way to think of it is admin-as-a-service – for an agreed monthly fee, you simply hand your desk work off to us and we take care of it for you.

What does YRE Central do?

At YRE Central, we provide a modern, efficient and compliant real estate back end that integrates with your agency shopfront. We help you laser focus on your customer experience by handling the financial management, compliance and business accounting tasks that underpin every successful real estate agency. We also help you gain insight from your financial information and advise you on how you can improve your bottom line.

Why do I need YRE Central?

If you’re like most real estate agents and principals, it’s a safe bet to say you didn’t get into the business because you love the paperwork. More likely you got into it because you’re a people person. With YRE Central, you get to do more of what makes you happy and less of what doesn’t – the contract preparation and review, settlement admin, trust accounting plus all of the compliance and finance processes that your agency just has to get done, like tax reporting and payroll.

Why should my real estate agency use YRE Central?

With YRE Central handling your admin for you, you can build a more efficient business that’s also more profitable. You’ll save time, freeing you and your agents to do what you do best: cultivating the thriving customer base that feeds a healthy bottom line. You’ll also have the peace of mind of knowing that all your Is are dotted and your Ts crossed. Our industry experts use best practice workflows and software to keep every sale on track and make sure your agency is doing everything right from a legal perspective. Regular reporting helps you monitor how business is doing. And depending on the service level you select, we’ll also coach you to help you improve business fundamentals and lift your game.

How can you help me boost my real estate agency’s profitability?

By streamlining your back end, YRE Central ensures that whenever you check your sales data you’re getting the full picture. With accurate, consistent and up-to-date information at their fingertips, our financial professionals can rapidly analyse your business performance and provide prompt and targeted insight and practical advice to help you improve your bottom line. By using our service for your back end, you can also restructure your property business to be more customer-facing, phasing out traditional backend roles you no longer need to reduce operating costs and improve profitability.

Will my customers deal with YRE Central?

No. Your team is the face of your agency. YRE Central simply provides administration as a service to support them in every sale, integrating with your CRM, trust account and other systems to ensure the customer experience is consistent. At every touchpoint, your customers will know they are dealing with their real estate agent, not us. All communications are issued via your CRM using professional standardised templates that reflect your agency brand. You’ll always know where every sale is up to, with transparent records available in real-time so you can respond instantly to your customers.

Who am I dealing with at YRE Central?

You’re dealing with our team. Hand-picked to support you, our people bring deep experience in the property industry and business accounting and we pride ourselves on our prompt and professional service. Backed by us, you can go forth and sell with confidence knowing all your paperwork is in order.

How do I interact with YRE Central?

We’ll keep you informed throughout every sale and on your business-as-usual administration via daily email alerts. Kicking off a listing or getting updates on sales paperwork is simple. Email our service centre at enquiries@yrec.agency. We’ll get back to you within one working day. If it’s urgent or you need to speak to a person, call our hotline on +61 2 8267 1270 and we’ll put you in touch with the right expert.

How do you manage my business information?

YRE Central uses best-practice systems, processes and support tools to administer your business and keep everything running smoothly behind the scenes. As part of this support infrastructure, we’ve pioneered a comprehensive and fully customisable Kanban electronic file management system. This ensures your files are managed to the highest and most consistent standard throughout the whole sales process and in any administrative context. Our file management system and detailed process checklists are agile and fully customisable based on your specific business requirements.

Is my business data secure?

Your files are stored in Australia on our cloud platform and the YRE Central local servers. Industry best practice security protects your sensitive financial data and private customer information.

Are other real estate agencies doing this?

While this is a relatively new business model for the property industry, it’s gaining popularity and we have a rapidly growing client base. In the post-pandemic economy, where working virtually is the new normal, many real estate businesses are newly open to the idea of outsourced teams and we’re seeing a lot of interest in our admin-as-a-service business model.

How does your product fit into my real estate agency’s business strategy?

We’re glad you asked! Why not request a consultation? We’ll walk you through how our efficient admin-as-a-service offering integrates with your real estate shopfront, keeping you and your team laser-focused on customers and your bottom line.